TERMS & CONDITIONS

TERMS & CONDITIONS

Since English is not our primary language, we apologize in advance for some poorly written sentences or misspelled words.

 

PRODUCT CHARACTERISTICS

Characteristics of every product are described in detail under every product in the shop. Colors on photos and in real life may vary due to the browser and/or display used.

Every Gjoollery product comes in a beautiful small box or bag so it’s like a present to yourself every time you receive your bracelet! 

If you’re buying a Gjoollery product as a gift to someone special, we can add a little note in the box. All you need to do is send us an e-mail at gjoo@gjoollery.com with the subject “_____” and the exact message you want to be inserted into the box (remember to check the spelling of your message!).

 

SALES TERMS

ORDERS

All products found on Gjoollery shop can be ordered 24 hours a day, 7 days a week. Products can be ordered solely online through Gjoollery shop.

You can, but you don’t need to be registered at gjoollery.com to make a purchase. However, you will need to fill out your contact details with a valid address to finish the purchase process.

If we cannot deliver all purchased products, we’ll deliver you the ones we have on stock, and notify you via e-mail to decide if you want a refund or you want to choose some other products in the same value instead.

After you’ve finished your order, you’ll receive a confirmation e-mail.

 

PAYMENTS

Product prices are displayed in Euros (€).

You can pay for purchased products exclusively via PayPal as we find PayPal the most secure method of online payment. You don’t need to have a PayPal account to make a payment.

 

SHIPPING

We offer worldwide shipping. Shipping costs and delivery dates vary depending on your location. Usual rates for European Union, United States of America and most of the other countries in the world is 6$. We offer free worldwide shipping on all orders over 50$.

All products ordered from Gjoollery site will be sent via Croatian Post (www.posta.hr). You’ll receive a tracking code for every order, so you’ll be able to keep track of your bracelet until it reaches your doorstep.

We are making every effort to process and ship your orders within 48 hours after paying.

 

RETURNS & EXCHANGES

If you’re not satisfied with your purchase, we are open to accept returns and exchanges for any reason up to 30 days of purchase! Your satisfaction is our priority and we do our best to make our customers happy.

Gjoollery product must be sent back in its original condition. After we receive a returned item, we’ll check it to make sure it hasn’t been used and that it is in its original packaging.

When returning items for exchange, customer is responsible for return postage and shipping cost of the new items.

We guarantee your money back, minus the shipping cost, in a period of 30 days from receiving the returned product. If it happens that the person who purchased the product and the person sending it back are not the same, we’ll return the money to the person who purchased it.

Please e-mail us at gjoo@gjoollery.com and we’ll be happy to help and solve a problem.

 PRIVACY POLICY

The privacy policy is for www.gjoollery.com , served by 23D | Marketing & Design and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

USE OF COOKIES

This website uses cookies to better the users experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

CONTACT & COMMUNICATION

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. Your details are not passed on to any third parties.

EMAIL NEWSLETTER

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

EXTERNAL LINKS

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

SOCIAL MEDIA PLATFORMS

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

SHORTENED LINKS IN SOCIAL MEDIA

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). 

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

RESOURCES AND FURTHER INFORMATION

Close Cart

Close Cart